Ready to get your IT systems sorted? Get in touch
IT Support Inclusions
IT that doesn't need you in the loop
Printers that won't connect, a new starter who needs to be set up by Monday, a license about to lapse, questions your team raises every week. Login's IT Support service picks these up fast, tracks every ticket to resolution, and reports on what's happening.
Every system your team relies on stays covered from the ground up through our Managed IT services, so the infrastructure runs in the background while our helpdesk team handle what your people notice day to day.
Security-led interactions
Every support ticket runs through the same security checks as the rest of the business. See how it's built in from the ground up on Cyber Security.
Mobile and email setup
New phones and business email set up properly the first time.
Licensing kept in order
Software licensing tracked and controlled, so it stays current and accounted for.
Vendor issues off your plate
Your team raises it once, Login deals with the vendor directly until it's resolved.
Onsite when remote can't fix it
For issues that need a person in the room, onsite support is part of the plan. See what's included at each support level.
Printers, accounts and everyday fixes
Printers, user accounts, general maintenance and malware removal, sorted as part of the plan.
Pricing
Fixed fee IT support agreement
One monthly fee, billed the same every month. Every business runs a little differently, so pricing sits across a few tiers, matched to what you need, each built on the same security-first standard behind everything else Login does. Have a look and find the right fit.
See Our Packages
15 mins
Average response time
35 +
Years in business
8000 +
Users managed
2 billion
Security threats investigated
What Makes Us Unique
What changes with IT Support?
Live reporting at your finger tips
You get access to our live customer portal bringing all of your data and tools into one pane of glass to find information quickly without waiting in a queue.
Priority response times
Every ticket is triaged against a set priority scale, so urgent issues get a response within 15 minutes.
Escalation with ownership
When a ticket goes to a vendor, Login stays on it until it's resolved.
Faster remote fixes
The same technology that lets the helpdesk see a device directly cuts out a lot of the back and forth.
Pattern-based reporting
Your account manager reports on what's happening, so recurring issues get flagged and fixed at the cause.
Ready to get out of the loop?
See what it looks like when your team raises a ticket and trusts it gets followed through.
Book a ConsultationThe Process
The Login way
Your business gets there in five steps. Login says it all.
01.
Listen
It starts with a conversation about what isn't working. We take the time to understand your environment and your priorities.
02.
Outline
From there, we document the areas of concern and shape them into a clear, prioritised plan for your business.
03.
Go
We sit down with you to talk the plan through together, agree the timeline and answer anything you would like to explore further.
04.
Implement
Once your agreement is signed, we confirm a start date and bring monitoring and patching online, with your team kept informed at each stage.
05.
Nurture
From there we bring your infrastructure under control, tighten access and keep your cyber security running, with regular check-ins along the way.
Our proud partners
Get In Touch
Time to log in
Tell us what's going on with your IT, and a real person looks at how to fix it.
1300 365 303"*" indicates required fields